Privacy Policy
A legal disclaimer
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Introduction This Privacy Policy outlines how Epic Flowers ("we", "our", "us") collects, uses, and protects the personal information you provide on our website.
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Data Collection We collect personal data that you provide to us, such as your name, address, email, and payment information, when you place an order or create an account.
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Use of Data We use your personal data to process your orders, improve our services, and communicate with you regarding our products and promotions.
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Data Protection We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
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Third-Party Services We may share your data with third-party service providers to assist with payment processing, delivery, and marketing. These providers are contractually obligated to protect your data.
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Cookies Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
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Changes to this Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
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Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at info@epicflora.co.uk
Privacy Policy - the basics
1. Introduction
Welcome to Epic Flowers LTD We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website.
2. Data Collection We collect the following types of information:
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Personal Identification Information: Name, email address, phone number, postal address, and payment details.
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Non - personal Identification Information: Browser type, IP address, access times, and referring website addresses.
3. Use of Data We use your data to:
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Process and fulfil your orders.
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Communicate with you about your orders and our services.
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Personalize your shopping experience.
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Improve our website and customer service.
4. Data Protection We implement a variety of security measures to protect your personal information. We use encryption technology to secure online transactions and store your information on secure servers.
5. Third-Party Services We may share your data with third-party service providers for:
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Payment processing.
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Order delivery.
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Email marketing (with your consent).
These third parties are obligated to protect your data and use it only for the specified purposes.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your use of some features of our website.
7. Your Rights You have the right to:
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Access the personal information we hold about you.
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Request correction of incorrect or incomplete data.
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Request deletion of your personal data (subject to legal obligations).
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Object to the processing of your data.
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Withdraw consent at any time (where applicable).
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Information If you have any questions about this privacy policy or your personal data, please contact us at